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WARRANTY
BATA 5-YEAR WARRANTY
Every BATA products is
thoroughly inspected and tested before leaving the factory. It is warranted to be free
of defects from workmanship and materials for the period of five years from the date of
original purchase.
Should any trouble develop during this five year period, the
machine or parts of it, may be returned to the factory, freight prepaid by customer, for inspection and
repair or replacement.
If a part of the machine is deemed to be defective, it will be
replaced. If the defect occurs within the first YEAR, the part will be replaced free of
charge. If the defect occurs after the first YEAR, the defective part will be replaced, and the
value will be prorated on "wear-and-tear" parts. For example, if the machine is one year old, the
defective part will be replaced at no charge. If the machine is 2 ½ years old, the part will be
replaced at the prorated amount (1/2 the list price because 1/2 of the 5-YEAR warranty has been
used up). On all non-"wear-and-tear" parts, the part will be replaced or repaired free of charge.
If inspection shows that the necessary repairs are due to damage
rather than defect, replacement parts and labor would not be covered under the warranty, and standard
labor and replacement costs, as well as return freight costs, would be charged to the customer.
It is our standard policy to require that the defective part
be returned before a replacement is issued under warranty.
This warranty does not apply where:
- Repairs have been made or attempted by others without authorization.
- Repairs are required because of normal wear and tear.
- The product has been abused, misused, or improperly maintained.
- Alterations have been made to the machine.
- Non-Commercial products have been used for commercial use.
BATA reserves the right to
authorize warranty service or repairs to be done by others. Authorization must be obtained by
BATA before any repairs are made or attempted by anyone other than
BATA.
Transference of Warranty
The factory warranty is only transferable if the item is
serviced/inspected by BATA at the time of the sale (30 days before
or after).
Commercial Use of our Products
BATA products that are not
labeled as "Commercial Grade" are not intended for commercial use. The warranty for
non-commercial products used for commercial purposes is One Year.
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